This Privacy Policy explains how Alteration Studio handles personal data when visitors use passportfountainsand.surf or contact us about tailoring, clothing alterations, garment remodelling, or upcycling projects. It describes the main categories of data we process, the purposes for which we use it, and the choices and rights that may apply.
Depending on the circumstances, individuals may request access to their data, correction of inaccurate information, deletion of certain records, or objection to some forms of processing. Some requests may be limited where we must retain information for legal, contractual, or operational reasons.
To protect privacy, we may ask for information needed to verify a request before responding. If a request is accepted, we will act within a reasonable period and explain any part that cannot be completed because of legal or practical limits.
We keep personal data for the period needed to handle inquiries, prepare quotations, complete alteration or remodelling work, manage collection, maintain business records, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymise it where practical.
We may update this Privacy Policy from time to time. When changes are material, we will use a reasonable method to draw attention to the revised version. The updated policy applies from the date it is posted unless a different effective date is stated.
We use personal data to respond to inquiries, arrange appointments, assess garments and materials, prepare quotations, record design approval, carry out alteration or remodelling work, manage fit or finish reviews, arrange collection, process payments, maintain business records, secure the site, and meet legal obligations. We may also use limited technical data to operate and improve the website and to understand general site performance.
We may share personal data with service providers that support website hosting, communications, appointment handling, payment processing, record management, or similar operational functions. These parties are expected to use the data only for the services they provide to us and to protect it through appropriate confidentiality and security measures.
We may disclose personal data where required to comply with law, a court order, or a lawful request from a public authority. We may also share information when needed to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of the business, our customers, or others.
We may collect contact details, inquiry content, appointment information, garment and project details, fit preferences, payment-related records, and technical data such as device, browser, and usage information. Where users submit photographs or notes about garments, those materials may also be processed as part of a project inquiry or alteration request.
We receive data directly from users through phone, email, contact forms, fitting appointments, and project communications. We also generate limited technical and operational records from site use, appointment handling, quotation preparation, project approval, and collection of completed work.
We may use session cookies, persistent cookies, and similar technologies for site operation, preference storage, security, and traffic analysis. These tools help maintain forms, remember limited settings, and understand how the site is used without collecting more information than needed for those purposes.
Users may manage cookies through their browser controls and, where available, site settings. Disabling some cookies may affect form handling, session continuity, or basic site functionality, but it will not prevent ordinary browsing of the site.
